Terms and conditions
Select the headings below for more information:
Ordering:
Minimum order £5.00 GBP
We accept:- Solo / Maestro / Visa / Mastercard / Electron / Delta / American Express
We accept:- Solo / Maestro / Visa / Mastercard / Electron / Delta / American Express
Back Orders:
We endeavour to send your order complete whenever possible however we cannot guarantee stock availablility of all products at all times. We may contact you to advise an appropriate substitution or alternatively keep the item on back order for 6 weeks from receipt of order.
Delivery:
We aim to dispatch orders the same day Monday to Friday with a 1:30pm cut off (next day thereafter). Delivery generally 48 to 72 hours. International orders will be dispatched - generally small packet air mail - same day - please call for delivery times. Orders to USA/Canada are - in general - 5-7 working days from dispatch.
With regret - we cannot accept liability for late/delayed deliveries.
With regret - we cannot accept liability for late/delayed deliveries.
By Phone:
+44 (0)131 226 5457
We will normally process your order immediately by phone. Please have a list of the items you require including any reference, colour and age or size along with full credit card details.
Monday to Friday 9:30am - 5:15pm (6pm Thursdays)
Saturday 9:00am - 5:00pm
Sunday 11:00am - 4:00pm
Hours may vary, check website for holiday opening times.
We will normally process your order immediately by phone. Please have a list of the items you require including any reference, colour and age or size along with full credit card details.
Monday to Friday 9:30am - 5:15pm (6pm Thursdays)
Saturday 9:00am - 5:00pm
Sunday 11:00am - 4:00pm
Hours may vary, check website for holiday opening times.
By Fax:
+44 (0)131 467 7630
Fax through a completed order form and payment details in full. N.B. The security code question refers to the last 3 digits of the security code on the signature strip of the card. Both postcode and address number are required filled i.e. EH2 4BA, 182 Rose Street, for credit card billing address.
Fax through a completed order form and payment details in full. N.B. The security code question refers to the last 3 digits of the security code on the signature strip of the card. Both postcode and address number are required filled i.e. EH2 4BA, 182 Rose Street, for credit card billing address.
By Mail:
Dancewear,
182 Rose Street,
Edinburgh,
EH2 4BA
UK
Post your completed order form and payment details in full (inc. P+P) (For P+P amounts please call or email with details of what you are ordering). We accept the payment methods above along with postal orders and cheques (we will call back for guarantee details if payment is made by cheque). Please allow around 7 days from your despatch to receive your goods.
182 Rose Street,
Edinburgh,
EH2 4BA
UK
Post your completed order form and payment details in full (inc. P+P) (For P+P amounts please call or email with details of what you are ordering). We accept the payment methods above along with postal orders and cheques (we will call back for guarantee details if payment is made by cheque). Please allow around 7 days from your despatch to receive your goods.
Returns & Exchanges:
In accordance with the Sales of Goods Act & Distance Selling Regulations all returns:-
Refunds usually get processed at the end of each month.
- Must be sent within 7 days to Dancewear, 182 Rose Street, Edinburgh, EH2 4BA for an exchange or credit or refund, please state clearly your preference
- Must be sent with full postage paid. We strongly recommend using recorded post.
- Must be sent in their original re-saleable condition with all packaging and tags attached
- Must include clear instructions.
Refunds usually get processed at the end of each month.
VAT:
Our VAT Number is 634894894. Our prices include VAT (where applicable).
